Content Oriented Web
Make great presentations, longreads, and landing pages, as well as photo stories, blogs, lookbooks, and all other kinds of content oriented projects.

Head of PM/Head of Delivery

at Ralabs
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The team

We are looking for a Head of PM / Delivery Manager with solid project leadership skills combined with strong business acumen to lead the PM department.

The department consists of 4 Project Managers, we plan to grow the department in the nearest future. Normally, there are 12-15 projects to manage by the whole team.

The company

If you are looking for a place without bureaucracy, with the possibility of implementing new ideas, direct and equal communication with the co-founders, clients, and top manager, look no further!

We are actively present on the market for 7 years. Right now we are shifting towards the healthcare industry. However, there are more than 100+ accomplished projects in different domains by our team.

For sure, you know our past client - Hromadske, we did the current platform for them.

The challenge

If you are into new challenges, a dynamic environment, fast growth & team leadership - just contact us to see if we resonate with each other!


I'm Olena Kurtyak, nice to meet you!

+38 073 22 786 51

[email protected]



  • Solid understanding of Delivery processes;

  • At least 5+ years of experience as a PM in outsourcing/outstaffing industry;

  • Understanding of project documents and the ability to crate/improve MSAs/SOWs;

  • Experience building AM-based/Project based upsell process;

  • Experience with pre-sales and new projects onboarding (facilitate requirements gathering and assist with the creation of project deliverables);

  • High-level understanding of technologies (project building blocks like: UI, BE, DevOps, etc...);

  • Ability to lead Cross-functional/Cloud-native teams across locations and stakeholders;

  • Good knowledge of tools, such as: Jira, Confluence, Google Docs, Resource unitization, and allocation software, and Digital signature software;

  • Sense of urgency and ability to quickly make appropriate operational decisions;

  • Good communication, leadership, and negotiation skills.

  • Manage multiple concurrent projects from beginning to end, including coordination of resources, budget, meetings, and feedback;

  • Manage continuous revenue and its growth;

  • Manage project growth/AM/upsell;

  • Take part in the projects onboarding process;

  • Set up and support existing KPI/Metrics across all projects;

  • Supervise, coach, and mentor Project Managers' teams;

  • PM/PMO Backlog (having an open and clear backlog for the PM/PMO future, L&D);

  • Monitor and manage tech quality across all projects;

  • Overview and manage vacancies opened by Delivery Department in both projects and bench.

  • Make strategic growth decisions related to talent acquisition.
It would be a plus:

  • Worked with the NHS or Healthcare industry in an implementation/service delivery role;

  • - PMP or similar certification;

  • - Previous experience with Software development as a Tech/Team lead.
We Offer:

  • Flexible working hours (full-time, 8 hours working day);

  • No time-tracking systems, screenshots, bureaucracy;

  • 20 days of paid annual vacation;

  • 15 days of paid sick leaves;

  • Possibility to use vacation during Probation;

  • Days off on all Ukrainian government holidays;

  • Quality workstations. You can choose a Macbook or any other laptop;

  • Social package, including medical insurance, sports compensation, educational budget, free English classes, psychological training sessions;

  • Mentorship program (get a mentor or become a one);

  • Loyalty program 100 - we provide $100 per year for education;

  • Last but not least - dynamic environment with a low level of bureaucracy;

  • Workation compensation: 150 EUR one-time payment (travel support), 200 EUR monthly (coworking compensation, etc).
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